Frequently asked questions
Delivery times vary by country and courier. We dispatch the next business day when you place your order, and we rely on Local Shipping suppliers Unisend and SmartPost
Estonia: 1 to 2 business days (Rural locations could take longer)
Latvia: 2 to 3 Business days (Rural locations could take longer)
Lithuania: 2 to 3 Business days (Rural locations could take longer)
Finland: 3 to 4 Business days (Rural locations could take longer)
No, we are an online shop, our warehouse is for dispatch only.
However, there are some exceptions for big orders in Tallinn, Estonia, where we can arrange pickups. If you wish to pickup please contact via email info@latienda.ee Please wait for the “Your order is ready for pickup” before coming.
Shipping costs depend on your destination and the size or weight of your order. At checkout, you’ll see the delivery options available before you pay, including home delivery or parcel locker pickup. Typical rates are: Estonia €2–€3.50, Latvia €2–€3.50, Lithuania €2–€3.50, and Finland €12. The exact shipping cost is always shown at checkout. We also run temporary free-shipping offers from time to time, so it’s worth checking your cart 😉
Yes, you can return unopened and unused products within 1 day of receiving your order.
To start a return, contact us at info@latienda.eewith your order number.
Please note: food items with short dates or opened packages cannot be returned.
If something is wrong with your order, contact us within 24 hours/days at info@latienda.ee. Please include:
Your order number
A photo of the damaged/incorrect item We’ll resolve it quickly.
Yes we do. Please request our wholesale prices to our email info@latienda.ee
These are our official social media accounts:
https://www.instagram.com/latienda.ee